Mindset Medical
Official Documentation

Privacy Policy

Our commitment to protecting your data through transparent policies and rigorous security standards.

LEGAL

MINDSET MEDICAL, Inc., an Arizona limited liability company
("Mindset" or "We"), respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes:

  • The types of information we may collect or that you may provide when you download, install, register with, access, or use Mindset’s Informed mobile application (the "App").
  • Our practices for collecting, using, maintaining, protecting, and disclosing that information.
  • This policy applies only to information we collect in this App and in email, text, and other electronic communications sent through or in connection with this App.

Scope of Policy

This policy DOES NOT apply to information that:

  • We collect offline or on any other Mindset apps or websites, including websites you may access through this App.
  • You provide to or is collected by any third party.

Third party websites and applications may have their own privacy policies which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this privacy policy. This policy may change from time to time. Your continued use of this App after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Persons Under 18

The App is not intended for persons under 18 years of age, and we do not knowingly collect information from persons under 18 without verification of parental consent. If we learn we have collected or received information from a person under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 18, please contact us at support@mindsetmedical.com.

Information We Collect

Collection Methods

  • Directly from you when you provide it to us.
  • Automatically when you use the App.

Information You Provide to Us

When you download, register with, or use this App, we may ask you provide information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, social security number, as well as information related to your medical history (PHI).
  • That is about you but individually does not identify you such as certain demographic information.

This includes:

  • Forms filled in the App
  • App usage information
  • Healthcare provider submissions
  • Consent-based contact info
  • Email/Phone correspondence
  • Research survey responses
  • Transaction details
  • App search queries

Automatic Tracking

Usage DetailsTraffic data, logs, and communication data.
Device InfoUnique identifier, IP address, operating system, and browser type.
Files & MetadataAccess to metadata and files stored on your device (photos, audio, contacts).
LocationThis App does not collect real-time location information.

If you do not want us to collect this information, do not download the App or delete it from your device. We may also use these technologies to collect information about your activities over time and across third-party websites (behavioral tracking).

Tracking Technologies

Cookies

Small files placed on your smartphone. You may refuse to accept mobile cookies by activating the appropriate settings.

Web Beacons

Small electronic files (clear gifs, pixel tags) permitting Mindset to count users and verify system integrity.

Third-Party Collection

Third parties, including analytics companies and device manufacturers, may use automatic collection technologies. They may use tracking technologies associated with your PHI for behavioral advertising or targeted content.

We do not control these third parties' tracking technologies or how they may be used. Any interactions with third parties are solely your responsibility.

How We Use Your Data

  • Provide the App & content
  • Fulfill requested services
  • Account & renewal notices
  • Contractual obligations
  • App updates & notifications
  • Audience size estimation
  • Preference customization
  • Search speed optimization
  • Recognition during use
  • Promotion of relevant goods

De-identified Data

Subject to HIPAA and HITECH, we may license, sell, or share aggregated, de-identified versions of your PHI. Mindset is the sole and exclusive owner of any De-identified Information created by Mindset.

Disclosure Policy

We may disclose PHI or other personal information:

  • To subsidiaries and affiliates bound by confidentiality.
  • To contractors and service providers supporting our business.
  • To fulfill the purpose for which you provide it.
  • With your explicit consent.
  • To comply with legal process, court orders, or regulations.
  • To enforce rights, EULA, and billing collection.
  • To protect rights, property, or safety of Mindset Medical.

Data Security

We have implemented technical, physical, and administrative measures to secure your PHI. Information is stored on secure servers behind firewalls conforming to state and federal regulations.

Transmission of information via the internet and mobile platforms is not completely secure. Any transmission is at your own risk.
Secure ServersFirewallsHIPAA Ready

Your Choices

  • Tracking: Set your browser to refuse cookies.
  • Promotion: Opt-out via email at support@mindsetmedical.com.

California Rights

California Civil Code Section 1798.83 permits residents to request disclosure info for direct marketing purposes via email.

Contact Privacy Team

Questions or comments about our privacy practices.